Frequently Asked Questions
Why should I buy from BitoodleBooks?
- We assure you a delightful shopping experience all the time, every time. We’ve all been there. Shopping from the beginning of the school season. Taking a day off to shop. Long queues at uniform shops. Sizes unavailable. Designs unavailable But BitoodleBooks provides you convenient way for you & your Little stars & BitoodleBooks provides quick delivery with finest quality and best exchange policies.
What products do you sell?
- We sell products of all the major brands for school children including products such as school uniforms, books, stationary, shoes, accessories etc.
What is the minimum order value?
- There is no minimum order value.
What are the delivery charges?
- Yes, there is a delivery charge starting from Rs. 60/order.
How is the quality of product?
- Bitoodle provides you finest quality of all Products.
What are the payment modes available?
- Credit cards - We accept all Bank’s credit cards.
- NetBanking - All Banks
- Debit cards - All Banks
- Cash on Delivery
Any hidden taxes and charges?
- None at all. All taxes - VAT for products and service charges for deliveries and services are included in the rates mentioned. You can also see taxes paid in your invoice.
How long you take time for order proceeding?
- We are committed to delivering all orders within 24 working hours of order being confirmed. This shipping policy applies to orders placed with in a city.
What is your return/exchange/replacement policy?
- We will replace your products in case of any damaged & broken. We will pick the damaged products next day of your receiving from doorstep. You can also exchange your items as per the Bitoodle Exchange policy.
If I have to cancel my order, how and when can I do that?
- The customers can cancel their order any time before they reach to ship status. And if you want to cancel, kindly contact the website with the order details.
How can I purchase an item which is currently ‘out of stock’?
- Regrettably, the items that are currently out of stock will not be available for sell. We will notify you when the item is available at our site.
How do I track my order?
- You can track your order status in the My Accounts Section of your Profile on Bitoodle. You will also receive an email and SMS with the tracking details as soon as your order has been dispatched. You can write to us at firstname.lastname@example.org and we will email you your order status.